Refund policy

Return & Refund Policy – DEALSPIRE

At DEALSPIRE, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return according to the policy below.

Return Policy

We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return.

To be eligible for a return, the item must:

  • Be in the same condition as received
  • Be unused and unworn
  • Include all original packaging, accessories, and tags
  • Include proof of purchase or order confirmation

Items returned without meeting these conditions may not be accepted.

Non-Returnable Items

Certain items cannot be returned, including:

  • Personal care or hygiene products once opened
  • Items marked as “Final Sale”
  • Products damaged due to misuse or improper handling
  • Gift cards or promotional items (if applicable)

Return Process

To request a return, please contact us at:

📧 support.dealspire@gmail.com

Please include:

  • Your order number
  • Reason for return
  • Photos of the item (if applicable)

Once your return request is approved, we will provide instructions for returning the item.

Please note:

  • Return shipping costs may apply unless the item is defective, damaged, or incorrect.
  • Returns sent without prior approval may not be accepted.

Refunds

After we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method
  • Processing time may take 5–10 business days, depending on your bank or payment provider

Shipping charges are generally non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Clear photos of the item and packaging

We will review the issue and arrange a replacement or refund if applicable.

Late or Missing Refunds

If you have not received your refund after the stated processing time:

  1. Check your bank account again
  2. Contact your payment provider or bank
  3. If you still need assistance, contact us at support.dealspire@gmail.com

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

📧 Email: support.dealspire@gmail.com
🌐 Website: DEALSPIRE Store
📍 Location: United Arab Emirates (UAE)